17:00 25 Jan 20
Very helpful and friendly staff. On time. Doctors take their time with you. Great experience from intake to check out.
20:16 24 Jan 20
03:50 24 Jan 20
20:10 23 Jan 20
I appreciate, “The Birmingham Vision Care”’ for the following reasons: 1) Expert care provided for your vision., 2) Courteous Healthcare Professionals., along with, 3) A great selection of stylish eyewear. Keep up the excellent work, Doctors, and Staff of, “The Birmingham Vision Care.” Sincerely yours,Patricia A. Davis,Returning Patient and Customer
17:12 17 Jan 20
22:17 16 Jan 20
I've been going to Birmingham Vision Care for quite a few years. The staff is always courteous and professional. The doctors are very knowledgeable and thorough with examinations.Birmingham Vision Care has a wonderful selection of eyeglasses!
Staci L. Williams
18:58 10 Jan 20
21:08 02 Jan 20
Love this place!! Had an eye problemFriday nite, called the answering service, Dr Kuzniar called right back and discussed what might be happening and what to do till the morning. Worked me into her schedule the next day and took care of my eye problem! Dr. Kuzniar, along with my regular Dr. (Dr. Pelton) are friendly, professional, and extremely knowledgeable!! Staff is also great!!Highly recommend this office!!!!
21:38 21 Dec 19
Staff were friendly and professional. Dr. Banek is great
21:00 16 Dec 19
What sets Birmingham Vision Care apart is its staff- from the front desk to the technicians to the optometrists to the person who rings you up at the end. Each person is not only skilled, but caring, responsive and friendly. In addition, Birmingham Vision Care has the latest in eye exam technology, providing a comprehensive look into your eye health and vision and the latest in contact types. They work closely with the patient to find the best possible eyewear solutions. My husband and I have been going to Birmingham Vision Care for many years and have always had a positive experience.
16:24 10 Dec 19
14:30 22 Nov 19
The best service and professional care.
18:54 11 Nov 19
18:23 07 Nov 19
I have been a patient for over 5 years. Always thorough exams and any questions answered. Excellent selection of frames and knowledgeable techs! Highly recommend.
01:46 01 Nov 19
22:51 31 Oct 19
I have been a patient with Birmingham Vision Care for many years. My annual check up today was great, as usual. Dr. Kuzniar is thorough and caring. The staff is very helpful and go the distance to provide timely and excellent service.The inventory of glasses frames is wonderful (I have FOUR pairs), and I have contacts too, that I was encouraged to try for more comfort, with a very good result. This practice stays up with the latest developments in vision care.I look forward to my appointments!
19:57 18 Oct 19
Excellent doctors and customer service. I am a little disappointed by the frame selection for a tween on whom most adult glasses are too big, but kids' glasses are too small.
14:33 28 Sep 19
My son was seen right away and it was a great experience
15:19 23 Sep 19
The staff at Birmingham Vision were extremely helpful and friendly. I needed to email a form to them an hour before my scheduled appointment time and they were not hesitant to help. The doctor was great, answered all my questions, and explained everything as we went along. I would definitely recommend!
00:40 20 Sep 19
Was able to get an appointment quickly and each staff member was very helpful and explained the various eye test I went through. Should have my new contacts shortly.
16:47 16 Sep 19
15:56 14 Sep 19
Friendly staff and thorough eye exams! Thank you!
01:04 11 Sep 19
22:01 10 Sep 19
14:40 30 Aug 19
Great staff, always the most advanced equipment, and by far the most beautiful choice of frames. We have been coming here for 12 years and are always pleased with our care.
02:35 29 Aug 19
My experience with this place of business was positive with Dr Poma. That all changed when I decided to invest in their doing prescription glasses for me. From the minute that I put the glasses on I tried to explain that the prescription was too strong and I could not see out of the glasses. They actually gave me a headache within minutes of wearing them. After getting the runaround from several technicians and (including a doctor at the practice, whom I can't remember the name of now) I was frustrated and left the glasses and told them that they needed to fix them. Almost 2 years later this organization has not seen fit to deliver a pair of glasses that I can see out of. They are absolutely too strong. I paid more than $300 for the prescription lens and no one seems to care that I can't use them!I wish better for anyone else utilizing the services because somewhere there a technician screwed up Or doctor Poma wrote a bad prescription. Neverthless the company refuses to stand behind the customer, rather i've been forced to pay for something I cannot use. I've never seen a greater disregard for customer satisfaction.Be careful where you spend your money and the quality of technical skill. I've gotten much better service at far less expensive optical offices.
15:25 23 Aug 19
20:26 06 Aug 19
Been going here for nearly 20 years. The care and concern of the doctors foe every member of my family is outstanding— even my daughters when they were just infants with conjunctivitis.
16:44 05 Aug 19
Great care, state of the art equipment. Dr Kuznair is wonderful with my kids. Only downside is I feel the glasses are expensive.
20:45 01 Aug 19
All of the doctors and staff are wonderful. My children both received Vision Therapy and the results were excellent. Can not recommend Dr. Pelton and Tara (therapist) enough!
21:29 31 Jul 19
20:00 30 Jul 19
19:32 26 Jul 19
The entire office was wonderful. They were able to get my daughter and myself in today. Dr. Kuzniar was so kind and helpful. Everyone really was!!
11:05 26 Jul 19
Dr. Jamie KUZNIAR! CHANGE MY LIFE. I suffered brain injury from surgeon oops, during brain surgery. Diagnosed with Binocular Eye Misalignment, vision issues, eye doe not close causing severe dry eye, pain. Was not able to get a script on that eye, severe, equilibrium and constant nausea. Right gait, depth perception issues. Dr. Kuznair patiently, and with a clear vision of my issues, was able to fit me with a SCLERA LENS with a PRISUM, and prescription. I can walk now since being more centered, and a car ride is now, not so dramatic and stressful, which reduces anxiety, frustration, and fear...... THANK YOU DR. KUZNAIR....... I am forever grateful! Terri 😌🙋♀️
00:55 23 Jul 19
Great selection, but had really negative experiences with staff 🙁 I've worn glasses for 18 years and decided to try this place out. I found Lacoste frames I loveee and bought them, but had to come back 3 times because the frame was chipping, the lenses weren't cut properly, and a nose piece fell off. It was pretty frustrating and I definitely did not get the quality I paid for (I paid about $200). I arranged to meet with the manager Rose--she made me wait for 30min, was unwilling to give me even a small refund, and looked at my glasses and said "I don't see anything wrong with them" after I explained all the problems I've had. Not once did I hear "I'm sorry you're unhappy" or "I'm sorry I made you wait for 30min." She just made excuses about how she couldn't help me, and she and another store clerk named Stephanie made me feel like I was trying to con the store into getting my money back, even though I'm the one who got less than I paid for (at one point Stephanie even laughed and said "nice try" ?!?!). Also, a third woman who was fitting my frames said "you need to get your eyebrows done because it's making your whole face look uneven and I can't fit your glasses properly." Like, WHAT? I felt hugely disrespected and I don't know if it was because I'm young and they didn't view me as a customer who was worthy of their time, but the whole process was super frustrating and a huge waste of my time and energy. It's unfortunate because I really like their selection, but their service was all around bad. I also really prefer giving my money to small businesses like these, rather than Lenscrafters or corporate stores. I've always had much better customer service experiences at the smaller businesses and supporting hard-working store owners is important to me. I'm very sorry to leave a negative post here, since I'm sure each staff member cares about the success of the business, but it certainly didn't feel like that was the case in the times that I visited.
20:25 10 Jun 19
19:46 28 May 19
22:24 08 Apr 19
I came here to get myself checked after years of neglecting my vision. Very friendly and professional staff, including the doctors. After half a dozen eye tests it was determined I need glasses. I wanted something nice but not too expensive, had Ken help me out as I have no taste when it comes to styles. Ended up with a super nice pair, my insurance kicked in for some of the expense. I'm new to the area, glad I found this place.
17:15 19 Feb 19
Always excellent service, and super friendly staff.
22:41 21 Jan 19
I went in for a typical eye exam however, I found out 9 months later when I received the almost $300 bill that some sort of "medical" exam was performed and charged to medical insurance not typical eye insurance. I was not informed at the time or I would have refused the extra medical portion of the exam. I've been going to BVC for 15+ years. I feel tricked, scammed, and disappointed. Must be new management from the good treatment of the past.
11:11 15 May 18
I love this place period. Every time I come I am greeted with absolute kindness and professionalism. Thank you birmingham vision for everything you guys. Not sure what I would do without you.
14:20 22 Jan 18
We have been going to Dr. Poma for over 10 years and have had nothing but exceptional experiences. Very professional staff and state of the art equipment like I've never experienced elsewhere. It's amazing that Dr. Poma is able to test the vision on babies! The Vision Therapy program is top notch - so wonderful to see my son able to read with ease again. Eyeglass selection is spectacular as well. We drive 45 minutes to get to the office and it is well worth the drive!
22:25 21 Jan 18
My kids and I have been coming to Birmingham Vision Care for years and have had nothing but great experiences. We normally see Dr. Poma-Nowinski but have also seen Dr. Banek. The schedulers do their best to get us in when our busy schedules allow for it, and everyone has always been friendly and helpful throughout our visits. I feel very well-informed about the health of our eyes and whether new prescriptions are needed each time (they aren't always needed). I've been to other vision care places that have been extremely pushy about upselling and having you walk out with glasses ordered that day. Not here. My son is extremely picky about his frames and wanted a chance to think about options before committing. I highly recommend Birmingham Vision Care!
16:51 21 Jan 18
My family has been patients of Dr. Poma's for years. Her expertise and knowledge has helped us understand why quality eye care matters. Prior to this, our experience at a nearby office was completely lacking. The exam there was quick and so much less thorough. The staff was so much less professional, too. I would highly recommend Birmingham Vision and especially Dr. Poma for knowledgable, thorough eye care. She takes her time to make sure everything is just right. The staff is friendly and professional and truly knows their stuff. Thanks guys! We appreciate it. Keep up the good work!
04:25 08 Dec 17
Couldn't agree with the previous review more, I had the exact same experience today. Luckily I can't be fooled easily and refused to buy glasses from them or do the vision therapy recommended. It was very obvious to me it is all about making money for them and prey on parents desperation to help their kids. While I do believe vision therapy may help those in need, this is not to the place to get it. As others have said I noticed a lot of unethical practices. Forget the esthetics and look for competence.
02:07 15 Jul 17
I find it very troublesome that this place uses lies and scare tactics to force patients into buying glasses with them and making it very difficult for them if they choose to go elsewhere. I think it is very unethical and highly immoral. Professionalism is definitely lacking at this office.
15:18 12 May 17
One of the best experiences I have ever had at the optometrist. The staff is friendly and the Doctors are down to earth. Two thumbs up!
12:21 31 Aug 16
We have been going to Birmingham Vision Care for at least 8 years. We started at BVC with vision therapy for our son which really helped him focus and with reading. I have found all the doctors and personnel to be professional, polite and very sensitive to our needs, questions and final selection of glasses, contacts, etc. We are very satisfied with BVC and recommend them all the time. The only negative thing I can say about BMC is that there was one technician, while very nice, who smelled like cigarettes, which is offensive to me.
14:29 26 Apr 16
Really Bad, they tested me and said evrything wrong, my power has increased and birmingham, vision care Dr said my power is same. I was constatntly telling doctor that i have irritation in eyes and she said everything is normal and asked me for a therapy for 3000 dollars, Seriuosly and then 2 days later Dr called me and said i have hole in my retina. I did a recheck of my eye at anather eye institue and that DR told me that my power is increased and i have dryness in eyes that's causing irritation. He gave me a drop and i am really feeling better after that. Birmingham vision care is just a waste of money. Please think twice before going there. Really upset with therir service and Dr Pelton judgement. I have to spend two times the same amount of money.
21:02 02 Feb 16
If you are looking for quality vision care, look no further. The staff is friendly and professional, they have the most up-to-date equipment, and frames/contacts to fit your needs. I have been coming here for 10 years, and I don't see myself ever going anywhere else.
06:38 08 Mar 15
Very Thorough. I have special needs for my right eye and glasses for driving. Dr. Pelton spent lots of extra time getting it right. The best eye glasses prescription I ever had. A+ on knowledge, effort and patients.
17:54 29 Oct 14
Dr. Pelton recommended reading glasses for our son. I asked if we could buy over-the-counter frames and lenses. She dismissed that suggestion and took me to place an order with the optician. The total was more than $250 for basic glasses. I asked for a copy of the prescription while placing the order but was told that the printer was down. When I received the prescription in the mail, I was shocked to see that my son needed a very slight correction which is the same in both eyes. I could easily have purchased glasses online for him for $15 per pair! I would have appreciated much more transparency.
01:52 31 Jul 14
I have been going here for 10+ years now and see Dr. Pelton. The medicine is thorough and current. The staff has always treated me well, informed me of costs ahead of time, and were gracious when I needed to reschedule last minute. Would definitely recommend.
12:56 20 Jun 14
I cannot express how amazing the staff and doctors are here. We have gone to them for our vision and glasses needs and were always very satisfied. My husband recently got metal in his eye at work and we called them late in the day and they stayed open past close to wait for him and see him. They are amazing!
19:54 04 Mar 14
Great vision therapy
15:03 07 Jan 14
Having had multiple eye operations as a child, I have been very diligent with getting my eyes checked through the years. I have also been very disappointed with doctors I have met, until I met Dr. Pelton. She is the first person who understood my condition as more than just a 'normal' eye problem. My family has gone to her for years and I won't go anywhere else. She is wonderful with me, my wife and my 4 year old son. Their eyeglasses are a bit pricey, but I have no problem paying for exceptional care.
01:12 18 Dec 13
I have visited Birmingham Vision with both Dr. Pelton, and Dr. Baxter. This office is excellent! The staff is extremely nice, they have great equipment, and great doctors. I'm very picky of doctors of any kind, but I highly recommend this place.
Dr. Pelton provided a very thorough exam
“Dr. Pelton provided a very thorough exam, adjusted my prescription and decided I needed a tune up this summer with vision therapy. She’s very helpful and an excellent doctor! Also, she runs on time which is great!” – Ella J.
Great service & care
“Great service & care, highly recommend!” – Erica D.
The service provided at BVC is always top-notch
“The service provided at BVC is always top-notch. Everyone is always very friendly and professional. It makes a difference when all employees appear to value their roles and focus on customer service. It makes for a very pleasant experience.” – Jeffrey K.
Very impressed with Birmingham Vision Care
“Very impressed with Birmingham Vision Care. Professional Staff, clean and well organized office, very thorough exam. Pleasant experience. Ellery Isaac was exceptional.” – David W.
“The doctor was very thorough. The person conducting my eye tests explained everything she was doing while conducting the series of tests. The person fitting me for glasses was very knowledgeable. I was very pleased with the service I received. I’d highly recommend Birmingham Vision Care.” – Delmarie L.
“Fantastic service and care.” – Jamie B.
Always prompt and courteous
“always prompt and courteous.” – Susan B.
Excellent Care and Service
“Excellent Care and Service. As a Type 1 diabetic vision care is very important and I always feel that Dr. Pelton and the team at Birmingham Vision Care are looking out for me.” – Dan L.
Most Comprehensive Eye Exam I Have Ever Had
“Most comprehensive eye exam I have ever had.” – Elaine Y.
You all get 100%
“You all get 100% picked out my new frames in 10 Minutes. Tests on my eyes 100% then to Dr. Poma 100%!!” – Frances S.